• We schedule an appointment with a project manager the moment you’ve made your purchase to avoid miscommunications down the road.
• We take the time to “Walk Through” your home prior to installation to make sure we meet your needs and answer your questions
• We respect your home. Our goal is to leave your home in the same or better condition than when we arrived
• We are professional and courteous., and we respect your requests. Our crews do not use foul language and will not smoke on the premises
• We clean your new windows both inside and out
• We follow strict guidelines established by AAMA™ to ensure your 100% satisfaction

So What Are YOU Waiting For?
We provide a smooth,
comfortable experience…

1. Upon purchasing our products you’ll be given a “What to expect” brochure
2. We schedule a “Home Inspection” upon your purchase (no need for call backs)
3. Our project managers will review the order and make recommendations where appropriate
4. Our Project Manager will schedule your installation date on the spot (no need for call backs)
5. A certified Total Care Installation crew will arrive on time and prepared
6. Products will be installed and we will not disrupt your home
7. Your new improvements will be cleaned inside and out
8. Our installers will demonstrate product features if necessary and answer your questions
9. We will ask for your feedback and opinions about your installation experience
10. We GUARANTEE your 100% satisfaction or you won’t pay